Frequently Asked Questions
How do I locate Utility Lines and Traffic Signal Control Lines within the City?
Water, sewer and storm drain lines which are owned by the City may be located by calling (817) 685-1580. Electric, telephone, gas and TV cable companies must be contacted separately for their line locations. You must also call 1-800-DIG-TESS (1-800-344-8377) for other utilities that may be located in the street or on private property.
How do I report a pothole or a damaged street sign?
You can contact the Public Works/Street Division at 817-685-1580 to report potholes and damaged street signs.
How do I report traffic signal light malfunctions or to request a traffic signal light?
You can contact the Facilities Maintenance Department at 817-685-1597.
Who do I call for repairs on freeways and state highways such as S.H. 10, FM 157, S.H. 360, and S.H. 183?
The number to call is 817-399-4350.
How do I report a street light that is not working or burned out?
Report street light outages directly with Oncor.
How do I report a wastewater backup or a water leak after normal working hours?
Before 7:00 a.m. and after 5:00 p.m., you need to call the Police Department at 817-685-1526 to report a wastewater backup or a water leak. The Police Department will contact the appropriate people after hours to respond.
How do you find out if water and sewer service is available to a property?
Contact the Public Works Utility Division at 817-685-1580.
Where does Euless water come from?
Euless purchases water from the Trinity River Authority, and produces water through three city wells.
How do I request emergency services?
The Public Works Utility Division provides 24 hour service. If you are calling Monday through Friday 7:30 am to 5:00 PM, call (817) 685-1580. For after hours and weekends call 817-685-1526.
Is the water in Euless tested?
Euless is required by the Texas Commission on Environmental Quality to sample the water for bacterial contamination a minimum of 50 times per month. Annual water quality reports are available.